作者:Luo, N (Luo, Nuan)[ 1 ] ; Zhang, Y (Zhang, Yan)[ 2 ] ; Zhang, ML (Zhang, Mingli)[ 2 ]
INTERACTIVE LEARNING ENVIRONMENTS
卷: 27期: 1
页: 118-131
DOI: 10.1080/10494820.2018.1506811
出版年: 2019
文献类型:Article
摘要
Drawing from social resource-social capital theory, this paper aims to clarify and characterize the role of harmonious learner-instructor and learner-learner relationships in promoting experience and retaining learners in online learning environments. Hypotheses are tested by applying a structural equation model and the data are collected from a survey of online learning website (n=539). The results suggest that harmonious relationships have a positive impact on learners' experience (i.e. perceived performance, enjoyment and social presence), which, in turn, strengthen learners' continuous intention to use the e-learning platform. And learners' expertise moderates the relationships between harmonious relationships and learner experience. Based on the analysis results, this study can provide educational institutions with useful tactics to retain learners in the e-learning environments.
关键词
作者关键词:Retaining learners; harmonious relationships; e-learning environment; social resource-social capital theory; learner experience
KeyWords Plus:SOCIAL PRESENCE; INFORMATION-TECHNOLOGY; CONTINUANCE INTENTION; CUSTOMER EXPERTISE; DECISION-MAKING; USER ACCEPTANCE; WEB INTERFACE; SELF-SERVICE; QUALITY; SATISFACTION
通讯作者地址:
Beihang University Beihang Univ, Sch Econ & Management, Beijing, Peoples R China.
通讯作者地址: Zhang, ML (通讯作者)
